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Policies

Shipping

All orders placed before 12pm on Monday - Friday will be shipped out that day if in stock. If an order for expedited shipment is placed after 12pm, we will make all attempts to ship it the same day, but may not be able to ship it until the next business day. Please note that Saturday and Sunday do not count as shipping days for UPS.


SHIPPING IN THE UNITED STATES: Our primary shipping service is USPS. For domestic orders only: UPS does not deliver to P.O. Box addresses or on weekends or certain holidays. Shipments to Alaska, Hawaii, and Puerto Rico are an additional $10. Shipments to Canada and Mexico are an additional $30.

RETURN SHIPPING: We offer free return shipping for defective products. Customers are responsible for all other returns.

EXPEDITED SHIPPINGWe offer UPS Next Day Air for an additional $50 and 2nd Day Air for an additional $25.These are fixed rates no matter what the size of the order or destination in the continental states.


Returns

Goodman's Shoes will accept exchanges on all full price and sale price merchandise (excluding shipping costs) purchased in-store or online. Shoes must not be worn and/or altered in any. Returns will be accepted within 30 days of the purchase.


Online Purchases

Your credit card information is processed using a secured provider called Stripe. Stripe uses the highest level of PCI compliance to ensure your transactions are protected against fraud and transmitted securely.


Sales Tax

Indiana Sales Tax is 7%. The tax is only applied to instate purchases. Out of state sales tax is exempt.​​​​​​​​​​​​